For e-commerce brands
The cart they
actually come back to.
Email is fine for confirmations. WhatsApp closes carts. Use both, in the right order, at the right local hour.
Hey Mia, looks like the linen jacket is sitting in your cart. Want a free shipping code?
20:42
Sure why not
20:43
LINEN20 at checkout. Sized for you, ready to ship Monday.
20:43
Cart recovery rates above 30% are not magic. They are timing plus a real conversation, on the channel they already use.
The new abandon flow
Email then WhatsApp. In that order.
Forgot something?
Your cart is still here. Free shipping on orders over $80.
Hey Mia, the linen jacket is sitting in your cart. Want a free shipping code?
Last reminder
A few things in your cart sold out today. Here is what is still available.
Why it works
The numbers store ops actually care about.
3.4×
Cart recovery lift
42%
WhatsApp reply rate
+28%
Repeat purchase rate
100%
Stop on STOP
Use cases beyond cart
One workspace, every retention play.
Restock + price drop
Catch the moment a buyer would have bought.
Tag leads by SKU interest. When stock comes back or a price drops, fire the right WhatsApp template at the right local hour.
Reply detected? Sequence stops. STOP keyword? Lead unsubscribes. The audit log records both.
Linen jacket · M
restocked 2h ago
84 leads ready
Wide-leg pant · S
price drop · 12%
142 leads ready
Wool overshirt
restocked yesterday
38 leads ready
Knit cardigan · L
low stock alert
19 leads ready